Shipping policy

Shipping Policy

Last Updated: August 30, 2026

Thank you for shopping with ATech Electronics.

This Shipping Policy explains how we process and deliver orders placed through ATech-Electronics.store.

1. Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays. 

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

2. Shipping Times

Estimated delivery times may vary depending on your location and the shipping method selected at checkout.

Typical delivery times are:

  • Standard Shipping: 5–7 business days
  • Express Shipping: 2–4 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs, weather conditions, carrier issues, holidays, or other circumstances outside our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size, weight, and available shipping method.

Any applicable shipping fees will be displayed before you complete your purchase.

4. International Shipping

ATech Electronics may offer shipping to selected international destinations.

International customers may be responsible for additional customs duties, import taxes, VAT, or other fees imposed by their country.

These charges are not included in the product or shipping price unless explicitly stated at checkout.

Customers are responsible for ensuring that the products they order can legally be imported into their country.

5. Tracking Your Order

When tracking is available, tracking information will be sent to the email address provided during checkout.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

6. Damaged or Lost Packages

If your package arrives visibly damaged, please take photographs of the package and contact us as soon as possible.

If your order appears to be lost or has not arrived within the estimated delivery timeframe, please contact our customer support team so we can investigate the shipment with the carrier.

ATech Electronics is not responsible for delays caused by shipping carriers, customs, incorrect delivery information, or events beyond our reasonable control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for reshipping the package.

8. Delivery Restrictions

Certain electric scooter models may be subject to transportation, customs, or legal restrictions depending on the destination country.

We reserve the right to cancel an order if we determine that the requested shipment cannot legally or safely be delivered to the specified destination.

9. Contact Us

If you have any questions regarding your order or our shipping policy, please contact us through our website:

ATech Electronics
Website: ATech-Electronics.store

We are happy to assist you with any shipping-related questions.